• Event: Partial Network Connectivity Interruption
• Incident 1: August 3, 2025 (Sunday) | 09:06 PM – August 4, 2025 (Monday) | 4:11 AM - Restored
• Incident 2: August 5, 2025 (Tuesday) | 4:44 AM – 8:37 AM (PHT) - Restored
• Activity Details:
Hi Team,
This is to inform you that one of our site-to-datacenter circuit has experienced interruption.
This has been reported to our provider for further investigation.
Due to the configuration of our network having backup circuits, we expect only partial impact on internet and network connectivity. This may manifest as slow application performance, while remote desktop sessions and VOIP calls may experience intermittent disconnects within a 4–5-minute timeframe while automatic failovers/failback activate.
Further updates shall be provided as soon as they are available.
• Service Impact: Partial Impact on Internet and Network Connectivity – Asian Star Building
