Past Incidents

[08/01/2022 | 10:30 PM PHT] • Please be advised that there will be scheduled maintenance on August 5, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 12:30 PM to 9:30 PM (PHT). Our service provider will perform essential maintenance on their network. During the maintenance window, our service provider advised us of the expected impact of 50ms switch hits within the change window.

[08/04/2022 | 7:38 AM PHT]

• Please be advised that there will be scheduled maintenance on August 5, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 5:00 PM to 7:30 PM (PHT). Our service provider will perform urgent card replacement work. During the maintenance window, our service provider advised us of an expected impact of 50ms switch hits within the change window.

[08/06/2022 | 12:57 PM] • Please be advised that the activity has been completed successfully. We have checked the circuit and is proven operational. IPLC and VPC latency are within the normal range.

[08/02/2022 | 4:33 PM PHT] • Please be advised that the affected uplink was monitored up around 11:55 AM PHT and has been stable for 4 hours. Will continue to monitor for stability and we have already requested an official Incident Report from our Internet service provider.

[08/02/2022 | 12:38 AM PHT] • Please be advised that one of the Data Center uplinks going to our office in Pilando Center, Baguio is currently monitored down. One of our Data Center uplinks is still active and the impact onsite should be minimal to no impact. We already raised the issue to our Internet Service Provider to further investigate the issue.

[7/31/2022 | 7:24 PM PHT] • Please be advised that the maintenance has been completed successfully, we have checked the affected circuit, and has been proven operational. IPLC and VPC latency are within the normal range.

[7/25/2022 | 3:33 PM PHT] • Please be advised that there will be scheduled maintenance from July 30, 2022, to July 31, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 4:00 AM (July 30) to 9:00 AM (July 31) (PHT). Our service provider will perform essential maintenance on their network. During the maintenance window, our service provider advised us of the expected impact of 50ms switch hits within the change window.

[07/27/2022 | 5:27 PM PHT] • Please be advised that there will be scheduled maintenance on July 29, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 12:30 PM to 9:30 PM (PHT). Our service provider will perform a software upgrade on their network devices. During the maintenance window, our service provider advised us of the expected impact of 50ms switch hits within the change window.

[07/29/2022 | 10:48 PM PHT] • Please be advised that the maintenance has been completed successfully, we have checked the affected circuit, and has been proven operational. IPLC and VPC latency are within the normal range.

[7/28/2022 | 9:54 PM PHT] • Please be advised that the maintenance has been completed successfully, we have checked the affected circuit, and has been proven operational. IPLC and VPC latency are within the normal range.

[7/24/2022 | 4:15 PM PHT] • Please be advised that there will be scheduled maintenance on July 28, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 12:30 PM to 9:30 PM (PHT). Our service provider will perform a software upgrade on their network devices. During the maintenance window, our service provider advised us of the expected impact of 50ms switch hits within the change window.

[July 27, 2022 | 8:43AM] • An earthquake with a magnitude of 7.3 was observed north-northeast of Metro Manila. Some EMAPTA sites have been advised by the building administrators to evacuate due to possibilities of aftershocks.