Past Incidents

[20/10/2022 | 11:50 AM] •Please be advised that the maintenance has been completed successfully. All affected circuits have been proven operational.

[11/10/2022 | 2:00 PM] • Please be advised that there will be a scheduled maintenance on October 18, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 12:00 AM to 3:00 AM (PHT). • Our service provider will be performing a fiber diversion work. • During the maintenance window, our service provider advised us of an expected impact of 50ms switch hits plus loss of protection within the change window.

[18/10/2022| 5:58 AM] • Please be advised that the maintenance has been completed successfully, we have checked the affected circuit, and has been proven operational.

[11/10/2022| 1:53 PM] • Please be advised that there will be a scheduled maintenance on October 18, 2022, to be conducted by one of our Internet Service Providers. The maintenance window will be from 12:00 AM to 3:00 AM (PHT). • Our service provider will be performing a fiber diversion work. • During the maintenance window, our service provider advised us of an expected impact of 50ms switch hits plus loss of protection within the change window.

[17/10/2022 | 6:19 PM] • Please be advised that our activity has been completed successfully. All connections and network devices have been tested and confirmed operational.

[8/10/2022 | 6:52 AM] • As part of our continuous effort to provide service reliability, we filed a change request to conduct an Infrastructure Risk Analysis and Mitigation Plan at JMT Corporate Condominium, Ortigas on October 15, 2022 (Saturday) from 12:00 PM to 2:00 PM. The purpose of the activity is to simulate BCP failover testing on our site. The whole site will be experiencing intermittent LAN and internet connectivity during the maintenance period

[12/10/2022 | 7:28 PM] • Please be advised that the emergency maintenance has been completed. We have checked the VPN connectivity and Forticlient connectivity should be working as usual.

[12/10/2022 | 6:53 PM] •Please be advised that we will be conducting an Emergency Fortigate VPN Upgrade from 7:00 PM – 7:30 PM (PHT) today, October 12, 2022. •The purpose of this maintenance is to remediate vulnerability and fortify the security of our network. •During the maintenance, you will be experiencing a 30-minute downtime on your VPN connectivity via Forticlient.

[10/09/2022 | 7:59 PM] •Please be advised that we will be conducting an ESXi maintenance affecting all sites starting from 8:00 PM – 9:00 PM (PHT) today, 9th of October 2022. •The maintenance will be affecting our VPN connectivity and our primary DNS. •Due to the way our network is setup, the secondary DNS will be up and running during the maintenance.

[10/09/2022 | 8:43 PM] •Please be advised that the ESXi maintenance has been completed. •VPN connectivity has been tested working and primary DNS is now available.

[06/10/2022 | 11:16 PM] • Please be advised that we will be conducting a firmware upgrade on the wireless devices across the mentioned sites from 6:00 PM – 9:00 PM (PHT) tomorrow, 7th of October 2022. • Intermittent wireless connectivity may be experienced on site during the maintenance.

[07/10/2022 | 7:46 PM] • Please be advised that the maintenance has been completed successfully, we have tested the affected devices and has been proven operational.