• Event: Cable System Replacement
• Schedule: June 04, 2025 (Wednesday) | 05:00 AM – 12:00 PM (PHT)
• Activity Details:
Please be informed that our service provider will be replacing the existing cable system between Lyon and Marseille route.
During the maintenance window, a maximum of 3-hour interruption on the IPLC is expected. However, due to the way our network is setup, traffic should be automatically failover to the VPN connection that will result to a latency increase on VPC/RDP’s.
• Service Impact: Service Interruption in IPLC Connectivity
• Event: New Uninterruptible Power Supply (UPS) Installation
• Schedule: June 08, 2025 (Sunday) | 12:00 PM – 06:00 PM (PHT)
• Activity Details:
Our systems engineering and administration team will be installing a New Uninterruptible Power Supply (UPS) to replace the old UPS to avoid and mitigate the risk of power issues on our networking devices.
During the maintenance window, brief interruptions may occur as we replace the UPS units one at a time to minimize interruption and to ensure network and internet availability. Please note that users connected via Wired/LAN may experience temporary disruptions.
As a temporary alternative, we recommend connecting to #EmaptaExperience Wireless SSID to maintain internet access during the said activity.
For any additional support, please reach out to our Onsite Service Desk.
• Service Impact: Intermittent Internet and Network Connectivity on 4th Floor – NTB Site