Past Incidents

26th January 2024

No incidents reported

25th January 2024

Power Ticket#10309521| January 25, 2024 | NTB | Unplanned Power Outage

• Event : Unplanned Power Maintenance

• Schedule : January 25, 2024 (Thursday) 5:22 am - on-going (PHT)

• Incident Details : Unplanned power interruption, affected NTB main power.

• Service Impact : Building Main Power.

24th January 2024

No incidents reported

23rd January 2024

No incidents reported

22nd January 2024

No incidents reported

21st January 2024

Ticket#10307512 | January 21, 2024 | ASB | Unplanned Network and Internet Outage

• Event : Unplanned Network and Internet Outage at Alabang Office

• Event Timeline : Start: January 21, 2024 | 9:28AM End: January 21, 2024 | 1:19PM

• Service Impact : Network and internet connectivity at Alabang Office.

Ticket#303455 | January 21, 2024 | IPLC | Planned | IPLC Connectivity Maintenance

• Event : Network Provider Maintenance | Cable Replacement

• Schedule : January 21, 2024 (Sunday) 5:00 AM – 11:00 PM PHT

• Activity Details : One of our Internet Service Providers will perform essential maintenance for replacing the cable to upgrade capacity.

• Service Impact : latency increase of 50ms switch hits and loss of protection

• Status : Scheduled

20th January 2024

No incidents reported

19th January 2024

Network and Internet Ticket#10307054 | January 19, 2024 | BET,PNB,NTB,IBM | Unplanned Partial Network Outage

[January 19, 2024 | 12:10 AM] •We have monitored an unplanned network outage affecting multiple sites. We have coordinated this to our service provider for further investigation.

Due to the way our network is setup, minimal impact is expected as another uplink is available as backup.

18th January 2024

No incidents reported

17th January 2024

No incidents reported