Past Incidents

• Event : Unplanned Network and Internet Outage at Alabang Office

• Event Timeline : Start: February 3, 2024 | 12:10AM End: February 3, 2024 | 12:41PM

• Service Impact : Network and internet connectivity at Alabang Office.

[February 2, 2023 | 2:00 PM] • Event : Partial Network Outage | SFS Site

• Schedule : February 2, 2024 (Friday) | 2:00 AM- Ongoing PHT

• Activity Details : An unplanned third-party network outage has been observed at our Saint Francis Square building office at 2:00AM, today, February 2, 2024. Users onsite may experience minimal to no impact as our network infrastructure is designed to utilize our other operational circuit.

• Service Impact : Partial Network and Internet Connectivity Issues

• Event : Unplanned Power Maintenance

• Schedule : January 29, 2024 (Monday) 03:22 pm - on-going (PHT)

• Incident Details : Unplanned power interruption, affected NTB main power.

• Service Impact : Building Main Power.