Past Incidents

• Event : Planned Annual Electrical Preventive Maintenance at IBM Building

• Schedule : September 08, 2024 (Sunday) | 8:00 AM to 9:00 PM (PHT Time Zone)

• Activity Details : Our facilities and building administration will be conducting their annual electrical preventive maintenance which entails for scheduled meter replacement for electric meters that are either old or due to a replacement as well as making arrangements for other utility services.

See below for list of activity timeline.

Preventive Maintenance of ATS 1 and ATS 2 Tie Circuit Breaker, LBS 1 and LBS 2. From 8 am to 10 am (2 Hours Total SHUTDOWN “ No Power”) All Floors (B3 – 32nd Floor). Preventive Maintenance of Transformer 1 and 2 (Repair of Leak). From 10 am to 8 PM with power on all floors supplied by Generator Set. Testing and Commissioning. From 8 pm to 9 pm with minor fluctuation during the transfer from Back-up Power (Genset) to Normal Power (Meralco).

• Service Impact : Building Power Supply – IBM Site

• Event : Unplanned Service Provider Network Interruption at BDO Equitable Tower (BET)

• Incident : August 08, 2024 (Thursday) | 6:32 PM – August 11, 2024 (Sunday) 6:30 PM (PHT) – Restored and Stable

• Activity Details : Dear Team,

The affected circuit is already restored at around 6:30 PM and has been monitored stable for an hour now. Per our service provider the outage was due to a fiber cut found along San Agustin, Dela Costa , Makati City.

• Service Impact : Partial impact on network and internet connectivity on both Wired and Wireless connection

• Event : Unplanned Service Provider Network Interruption at BDO Equitable Tower (BET)

• Incident : August 08, 2024 (Thursday) | 6:32 PM – Ongoing

• Activity Details : We have observed that one (1) of our sites to datacenter circuit at BET is currently down and we already coordinated this with our service provider for their checking and investigation.

During the incident, a partial impact on network and internet connectivity on both wired and wireless connection is expected as we have another site to datacenter circuit available for connection redundancy.

• Service Impact : Partial impact on network and internet connectivity on both Wired and Wireless connection