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Scheduled Maintenance
#SR-252438 | July 12, 2025 | The Ignacia Place Building, Quezon City | Uninterruptible Power Supply Replacement

• Event: New Uninterruptible Power Supply (UPS) Installation

• Schedule: July 12, 2025 (Saturday) | 02:00 PM – 06:00 PM (PHT)

• Activity Details:

Hi Team,

Our systems engineering and administration team will be installing a New Uninterruptible Power Supply (UPS) to replace the old UPS to avoid and mitigate the risk of power issues on our networking devices.

During the maintenance window, brief interruptions may occur as we replace the UPS units one at a time to minimize interruption and to ensure network and internet availability. Please note that users connected via Wired/LAN may experience temporary disruptions.

As a temporary alternative, we recommend connecting to #EmaptaExperience Wireless SSID to maintain internet access during the said activity.

For any additional support, please reach out to our Onsite Service Desk.

• Service Impact: Intermittent Internet and Network Connectivity on 7th Floor

Past Incidents

15th March 2022

No incidents reported

14th March 2022

No incidents reported

13th March 2022

Ticket#10129393 | BDO Equitable and PNB Building | Planned UPS Vulnerability Patching, scheduled 3 years ago

[3/13/2022 | 6:00 PM] • Please be advised that our activity has been completed, All connection and network devices have been tested and confirmed operational. Please let us know if you have any questions regarding this.

[3/11/2022 | 3:02 PM] • Please be advised of an upcoming maintenance activity occurring on Sunday, March 13, 2022, to be performed by the IT Team. The maintenance will begin at BDO building at 7:00AM lasting until 8:00AM. They will then proceed to PNB building where it will begin at 9:00AM until 11:00AM. The aim of this activity is to address vulnerabilities on our Uninterruptible Power Supply (UPS) units. During the maintenance, our network devices will be shut down as the UPS will need to power cycle. No internet and network connectivity is expected during the power cycle. Please let us know if you have any questions regarding this.

12th March 2022

Ticket#10129394 | Jaka Building | Planned UPS Vulnerability Patching, scheduled 3 years ago

[3/12/2022 | 6:00 PM] • Please be advised that our activity has been completed successfully, All connection and network devices have been tested and confirmed operational. Please let us know if you have any questions regarding this

[3/11/2022 | 3:29 PM] • Please be advised of an upcoming maintenance activity occurring on Saturday, March 12, 2022, at our Jaka building office to be performed by the IT Team. The maintenance will begin at 11:00am until 11:30AM. The aim of this activity is to address vulnerabilities on our Uninterruptible Power Supply (UPS) units. During the maintenance, our network devices will be shut down as the UPS will need to power cycle. No internet and network connectivity is expected during the power cycle. Please let us know if you have any questions regarding this.

Ticket#10129411 | Asia Star Building | Planned UPS Vulnerability Patching, scheduled 3 years ago

[3/12/2022 | 12:00 PM] • Please be advised that our activity has been completed successfully, All connection and network devices have been tested and confirmed operational. Please send us an email to helpme@emapta.com if there are any issues encountered related to this maintenance.

[3/11/2022 | 3:51 PM] • Please be advised of an upcoming maintenance activity occurring on Saturday, March 12, 2022, at our Asia Star building office to be performed by the IT Team. The maintenance will begin at 11:00AM until 12:00PM. The aim of this activity is to address vulnerabilities in our Uninterruptible Power Supply (UPS) units. During the maintenance, our network devices will be shut down as the UPS will need to power cycle. No internet and network connectivity is expected during the power cycle. Please let us know if you have any questions regarding this.

11th March 2022

No incidents reported

10th March 2022

No incidents reported

9th March 2022

No incidents reported

8th March 2022

No incidents reported

7th March 2022

No incidents reported

6th March 2022

Ticket#10125839 | Jaka Building Office | Planned RISE device replacement, scheduled 3 years ago

[3/6/2022 | 11:34 PM] • The Maintenance has been completed successfully, we have tested the affected circuit and has been proven operational. Affected services are confirmed up and running.

[2/21/2022 | 11:34 PM] • Please be advised that one of our Datacenter uplink providers, RISE, will be conducting scheduled maintenance at Jaka Building on March 6, 2022 (2:00-3:00 pm GMT+8). The purpose of this maintenance is to replace their network device located at Jaka Building basement. This activity is estimated to take a maximum of 30 minutes of interruptions within the window time.