Past Incidents

[3/6/2022 | 11:34 PM] • The Maintenance has been completed successfully, we have tested the affected circuit and has been proven operational. Affected services are confirmed up and running.

[2/21/2022 | 11:34 PM] • Please be advised that one of our Datacenter uplink providers, RISE, will be conducting scheduled maintenance at Jaka Building on March 6, 2022 (2:00-3:00 pm GMT+8). The purpose of this maintenance is to replace their network device located at Jaka Building basement. This activity is estimated to take a maximum of 30 minutes of interruptions within the window time.

[3/5/2022 | 9:26 AM] • Please be advised that the maintenance has been completed already, no outstanding alerts/issues related to this activity have been monitored.

[2/14/2022 | 10:21 PM] • Our Eastern ISP local loop provider will conduct scheduled maintenance on February 28,2022 (8am-8pm GMT+8) as primary schedule or on March 3, 2022 (8am-8pm GMT +8) as secondary schedule. The purpose of this maintenance is to migrate their existing network into end-state DWDM (Dense Wavelength Division Multiplexing). Saint Francis Square Building Network traffic-utilizing Eastern EVPL uplink may experience minimal to no impact.

[2/25/2022 | 2:08 PM] • Our circuit is already up and monitored stable for 5 hours. We will continue to monitor the circuit within the day and update you on this email once we encounter an issue.

[2/25/2022 | 9:15 AM] • Please be advised that our connectivity from our office at Asian Star Building to one of our Data Centers is currently monitored down. We already reported this to our Data Center for investigation. No impact should be expected because our connectivity to another Data Center is still active.