• Event: Service Provider New Firewall Migration

• Schedule: July 26, 2025 (Saturday) | 12:00 AM – 06:00 AM (PHT)

• Activity Details:

Hi Team,

As part of the ongoing efforts to provide an enhanced security and protection to our network, one of our service providers will conduct a Next Generation Firewall Upgrade on July 26, 2025, from 12:00 AM – 06:00 AM (PHT).

During the maintenance window, we expect a minimal to no impact on internet and network connectivity as automatic failover mechanisms are in place to ensure service continuity.

Further updates shall be provided as soon as they are available.

• Service Impact: Minimal to No Impact on Internet and Network Connectivity - All PH Sites

• Event: New Uninterruptible Power Supply (UPS) Installation

• Schedule: July 26, 2025 (Saturday) | 08:00 AM – 12:00 PM (PHT)

• Activity Details:

Hi Team,

Our systems engineering and administration team will be installing a New Uninterruptible Power Supply (UPS) to replace the old UPS to avoid and mitigate the risk of power issues on our networking devices.

During the maintenance window, brief interruptions may occur as we replace the UPS units one at a time to minimize interruption and to ensure network and internet availability. Please note that users connected via Wired/LAN may experience temporary disruptions.

As a temporary alternative, we recommend connecting to #EmaptaExperience Wireless SSID to maintain internet access during the said activity.

For any additional support, please reach out to our Onsite Service Desk.

• Service Impact: July 26, 2025 (Saturday) | 08:00 AM – 12:00 PM (PHT)