All systems are operational
Scheduled Maintenance
#SR-262892 | July 26, 2025 | 6F PNB Building, Makati | Uninterruptible Power Supply Replacement

• Event: New Uninterruptible Power Supply (UPS) Installation

• Schedule: July 26, 2025 (Saturday) | 08:00 AM – 12:00 PM (PHT)

• Activity Details:

Hi Team,

Our systems engineering and administration team will be installing a New Uninterruptible Power Supply (UPS) to replace the old UPS to avoid and mitigate the risk of power issues on our networking devices.

During the maintenance window, brief interruptions may occur as we replace the UPS units one at a time to minimize interruption and to ensure network and internet availability. Please note that users connected via Wired/LAN may experience temporary disruptions.

As a temporary alternative, we recommend connecting to #EmaptaExperience Wireless SSID to maintain internet access during the said activity.

For any additional support, please reach out to our Onsite Service Desk.

• Service Impact: July 26, 2025 (Saturday) | 08:00 AM – 12:00 PM (PHT)

Past Incidents

1st August 2023

Ticket#10247488 | August 1, 2023 | IPLC | Planned ISP Connectivity Maintenance, scheduled 1 year ago

• Event : Third-party Network Provider Maintenance | Cable Repair

• Schedule : August 1, 2023 (Tuesday) | 5:00 AM to 9:00 AM (PHT)

• Activity Details :

One of our ISP’s third party provider will be performing a corrective maintenance in order to repair a cable which has been damaged by civil works.

• Service Impact : No service impact expected

• Status: Completed

22nd July 2023

No incidents reported

21st July 2023

No incidents reported

20th July 2023

No incidents reported

19th July 2023

No incidents reported

18th July 2023

Ticket#10246670 | July 18, 2023 | ASB | Unscheduled Network Outage

• Event : Unplanned Network Outage

• Service Impact : Users onsite not able to access the network and internet

• Status: Ongoing

• Update: Resolved, coordinating with ISP for findings.

17th July 2023

Ticket#10246165 | July 17, 2023 | GDB | Power Outage

• Event : Power Outage

• Schedule : June 17, 2023 (Monday) | 2:27 PM - 2:45 PM

• Update: Power has been successfully restored at our GDB office, and we have confirmed that the network connectivity is now up and running smoothly.

• Status: Restored (for monitoring)

16th July 2023

No incidents reported

15th July 2023

No incidents reported

14th July 2023

No incidents reported

13th July 2023

No incidents reported