Past Incidents

• Event : Third-party Network Provider Maintenance | Cable Repair

• Schedule : August 1, 2023 (Tuesday) | 5:00 AM to 9:00 AM (PHT)

• Activity Details :

One of our ISP’s third party provider will be performing a corrective maintenance in order to repair a cable which has been damaged by civil works.

• Service Impact : No service impact expected

• Status: Completed

• Event : Unplanned Network Outage

• Service Impact : Users onsite not able to access the network and internet

• Status: Ongoing

• Update: Resolved, coordinating with ISP for findings.

• Event : Power Outage

• Schedule : June 17, 2023 (Monday) | 2:27 PM - 2:45 PM

• Update: Power has been successfully restored at our GDB office, and we have confirmed that the network connectivity is now up and running smoothly.

• Status: Restored (for monitoring)