Past Incidents

• Event : Internet Service Provider Maintenance | DNS Server Migration

• Schedule : September 2, 2023 (Saturday) | 8:00 PM to 9:00 PM (PHT)

• Activity Details : One of our internet service providers will be migrating their DNS server during the timeframe provided.

• Service Impact : No Impact

• Status: Completed

• Event : Third Party Network Provider Maintenance | Cable Works

• Schedule : August 28, 2023 (Monday) | 5:00 AM to 1:00 PM (PHT)

• Activity Details : The third-party provider from our internet service provider will perform necessary Cable works in France.

• Service Impact : Latency Increase on IPLC Connectivity

• Status: Completed

• Event : Transformer Upgrade from BENECO

• Unscheduled : August 24, 2023 (Thursday) | 9:30 AM (PHT) - Ongoing

• Activity Details : We have just been informed that there’s a power interruption at NTB site due to transformer upgrade activity from BENECO. As confirmed, the site electricity is currently running on genset and our network devices are still UP and working as expected as they connected to our Uninterruptible Power Supply (UPS).We are now in coordination with our facilities admin at NTB for any further updates.

• Service Impact : Building Power Supply

• Status: Completed