Past Incidents

• Event : Internet Service Provider Maintenance | PDU upgrade and Power cable Replacement

• Schedule : September 16, 2023 (Saturday) | 10:00 PM to September 17, 2023(Sunday) | 4:00 AM (PHT)

• Activity Details : One of our Internet Service Providers will be conducting a network maintenance on September 16, 2023 (Saturday) 10:00 PM to September 17, 2023 (Sunday) 4:00 AM (PHT).

They will be upgrading the PDU and replacing power cables during the timeframe provided.

• Service Impact : No Impact

• Event : EMAPTA Network and Internet Outage

• Schedule : September 5, 2023 (Tuesday) | 11:28 AM – 11:55 AM (PHT)

• Activity Details : One of our internet service provider circuit uplink has been monitored down. We are already coordinating this incident with our provider and waiting for their response.

• Service Impact : Partial Impact on Network and Internet Connectivity – PNB, BET, JMT, IBM, NTB

• Status: recovered and for stability monitoring

• Event : Network Outage

• Event Time : Sept. 4, 2023 | 11:35AM

• Service Impact : Network and internet connectivity for onsite users

• Event : Network Outage

• Event Time : Sept. 4, 2023 | 1:13PM

• Details: Network and connectivity has been restored. IR to follow from vendor.

• Event : Electrical Preventive Maintenance at IBM

• Schedule : September 1-3, 2023 - Ongoing

• Activity Details : Our building administrator in IBM Office will be conducting an Annual Preventive Maintenance and replacement of Automatic Transfer Switch (ATS). During the maintenance window, a power outage is expected. Due to loss of power onsite, Network Connectivity will be impacted as well.

• Status: Completed

• Event : Power Interruption at Neutrinos Building (NTB)

• Schedule : August 31, 2023 (Thursday) | 6:00 AM – 9:15 AM - Restored

• Activity Details : We just received a confirmation from our NTB Site that the power has been back to normal power line. The said power interruption is due to the activity done by BENECO for replacing of flashover insulators on the affected areas. Per checking network devices and internet connectivity is operational as usual.

• Event : Power Interruption at Neutrinos Building (NTB)

• Schedule : August 31, 2023 (Thursday) | 6:00 AM – On-going (PH Time)

• Activity Details : We are currently experiencing power interruption at our NTB site, and our Facilities Admin is currently coordinating with the Building Admin to know the details of this incident, including estimated time of restoration of power.

• Service Impact : Partial Impact on Building Power Supply