Past Incidents

• Event : Power Maintenance

• Schedule : October 01, 2023 4:00 AM - 8:00 AM (PHT)

• Activity Details : The building administrator has advised that the shutdown will be needed to perform an upgrade of the transformer and a crucial component of the building’s electrical system. As part of this upgrade, they will be installing the Main Distribution Panel for the extension of tapping points of the BUSBAR at the electrical room.

• Service Impact : Power shutdown on-site

• Event : Infrastructure Risk Analysis and Mitigation Plan

• Schedule : September 30, 2023 (Saturday) | 10:00 AM to 12:00 NN (PHT)

• Activity Details : As part of our ongoing effort to provide service reliability, we filed a change request to conduct BCP network failover testing on our GELDC site. During the maintenance period, the entire site will have intermittent LAN and wireless connectivity.

• Service Impact : Intermittent LAN and Wireless Connectivity

• Status: Completed

• Event : Third-party Network Provider Maintenance | Network Card Replacement

• Schedule : September 5, 2023 (Tuesday) | 6:00 PM to 10:00 PM (PHT)

• Activity Details : One of our internet service providers will be performing a card replacement due to high loss and to resolve existing issues they’re currently having on their end.

• Service Impact : Slightly increased latency – All Sites

• Status: Schedule moved to September 20, 2023

• Status: Completed