Past Incidents

• Event : Emergency Third-Party Provider Network Maintenance

• Schedule : August 28, 2024 (Friday) |10:20 AM – 1:17 PM (PHT)

• Activity Details : Our third-party provider has been successfully completed this maintenance activity.

• Service Impact : Partial impact on internet and network connectivity.

• Event : Emergency Third-Party Provider Network Maintenance

• Schedule : August 28, 2024 (Wednesday) | 10:20 AM - On-going

• Activity Details : Our third-party provider will be transferring port termination within their managed device at our JMT site. We are expecting partial impact on internet and network connectivity on site during the activity.

• Service Impact : Partial impact on internet and network connectivity.

• Event : Partial Outage on Network and Internet Connectivity

•Incident Date/Time : August 23, 2024 (Friday) | 7:47 PM – August 26, 2024 (Monday) | 9:12 AM (PHT) – Restored and Stable

• Incident Details :

Our service provider has been successfully restored the affected circuit and monitored to be UP and Stable

We already requested for an RCA/IR and shall provide to you once made available and upon your request.