All systems are operational

Past Incidents

7th September 2024

Ticket#INC-74760 | September 07 2024 | SCT SITE | Planned | Internet Service Provider Network Maintenance - SCT Site, scheduled 9 months ago

• Event : Internet Service Provider Essential Maintenance

• Schedule : September 07, 2024 (Saturday) | 10:00 PM (PHT) – September 08, 2024 (Sunday) | 6:00 AM (PHT)

• Activity Details : Dear Team,

One of our Site to Datacenter circuit service provider will be undergoing maintenance activity to perform fiber integrity testing.

During the maintenance, the affected circuit will be unavailable, however due to the configuration of our network having backup circuits, we expect only partial impact on internet and network connectivity. This may manifest as slow application performance, while remote desktop sessions and VOIP calls may experience intermittent disconnects within a 4-5 minute timeframe while automatic failovers/failback activate.

• Service Impact : Partial to no impact on internet and network connectivity – SCT Site

Ticket#73747 | September 07, 2024| All Sites| Domain Controller Maintenance Activity, scheduled 9 months ago

• Event : Planned Systems Engineering and Administration Maintenance– All Sites

• Schedule : September 07, 2024 (Saturday) | 11:00 AM (PHT) - Onwards

• Activity Details : Our Systems and Engineering Administration will be performing a maintenance activity on one of our secondary domain controllers in one our Datacenter.

During the maintenance activity, no impact should be expected. We will work diligently to complete the necessary activity as quickly as possible.

• Service Impact : No Expected Impact

6th September 2024

No incidents reported

5th September 2024

No incidents reported

4th September 2024

No incidents reported

3rd September 2024

No incidents reported

2nd September 2024

No incidents reported

1st September 2024

No incidents reported

31st August 2024

No incidents reported

30th August 2024

No incidents reported

29th August 2024

No incidents reported