All systems are operational

Past Incidents

15th December 2024

Ticket#131417 | December 15, 2024| Asian Star Building (ASB-Alabang)| New Uninterruptible Power Supply (UPS) Installation, scheduled 7 months ago

• Event : Planned Uninterruptible Power Supply Replacement at Asian Star Building (ASB-Alabang)

• Schedule : December 15, 2024 (Sunday) | 10:00 AM to 12:00 NN (PHT)

• Activity Details : Our systems engineering and administration team will be installing a new Uninterruptible Power Supply (UPS) to replace the old UPS to avoid and mitigate the risk of power issues on our networking devices.

During the activity, a partial impact on network and internet connectivity on both wired and wireless connection is expected, but we have another site to data center circuit available for connection redundancy while we transfer our other networking devices from old to new Uninterruptible Power Supply (UPS).

Apologies for any inconvenience this might cause.

Please feel free to reach to us if you have questions or clarifications.

• Service Impact : Partial impact on network and internet connectivity on both wired and wireless connection – ASB Site

• Status: Completed

Ticket#131433 | December 15, 2024|Asian Star Building (ASB-Alabang) |Site-to-Datacenter Network Circuit Testing, scheduled 7 months ago

• Event : Planned | Site to Datacenter Network Maintenance at Asian Star Building (ASB-Alabang)

• Schedule : December 15, 2024 (Sunday) | 8:00 AM to 10:00 AM (PHT)

• Activity Details : One of our service providers will be conducting a network circuit testing to rectify and check the high latency found on our site-to-datacenter circuit.

During the testing activity, user’s onsite may experience an intermittency on network and internet connectivity for both wired and wireless connection.

Apologies for any inconvenience this might cause.

• Service Impact : Network and Internet Intermittency on both wired and wireless connection – ASB Site

• Status: Completed

14th December 2024

No incidents reported

13th December 2024

No incidents reported

12th December 2024

No incidents reported

11th December 2024

No incidents reported

10th December 2024

No incidents reported

9th December 2024

No incidents reported

8th December 2024

No incidents reported

7th December 2024

No incidents reported

6th December 2024

No incidents reported